faq

Product

What is the recommended dosage per wash?


If this is the first time you are using rank, we recommend using 50ml. The natural oils from your sweat have been building up within the fibers of your athletic apparel, by double dosing, rank will penetrate into the fibers and extract those odour inducing oils. We also recommend soaking your apparel for 15-20 minutes before running it through the full cycle. Follow on washes can be the regular dose of 25ml. An estimated load consists of 6 shirts, 6 shorts and 6 pairs of socks per load




Is rank an additive?


No, rank is a 4x concentrated laundry detergent and should be used on its own.




Is rank suitable for front loader machines?


Yes. rank is compatible with all machines and is most effective when used in cold temperatures in a High Efficiency (HE) laundry machine. Less energy and less water is better for the environment!




Can I use rank on my natural fiber apparel?


Yes, rank will clean your natural fiber apparel, such as cotton or linen, but it is not recommended. Rank has been formulated specifically to remove odours from your synthetic athletic apparel. Synthetic fibers such as polyester and nylon are hydrophobic which means it repels water allowing the natural oils from your sweat to cling and attach to the fibers. This is why it dries very quickly. rank contains special surfactants that are able to penetrate into the fiber and grab the oils to remove them from your garments. Natural fibers such as cotton or linen and hydrophilic which means it loves water and holds onto it as long as possible! Due to the fibers clinging onto the water the natural oils from your sweat cannot attach themselves and are naturally disposed of, and the oils that are able to attach themselves to the fibers are easily removed by regular detergents.




What makes rank eco friendly?


rank is tough – but it’s got a soft spot for the earth. Naturally derived and fully biodegradable, rank contains over 80% BioBased renewable raw materials. (81% if you include your sweat.) It works hard so you can too. rank is 4x concentrated which means you get more loads out of every bottle or refill pouch. We use just the basics for our packaging, saving the planet and minimizing the amount of waste or recycling.




Is rank biodegradable?


Yes. rank is naturally derived and fully biodegradable containing over 80% BioBased renewable raw materials. (81% if you include your sweat.)




Are my refill pouches recyclable?


Yes, our refill pouches are recyclable, however we have created the Zero Waste Recycle Reuse program so you are able to return the pouches back to us to be reused. All you need to do mail back the pouch(s) to the address below; rank solutions PO Box 61226 1436 Kensington Rd NW Calgary Alberta T2N 3R0 It is best to send the pouches in a large letter envelope. you should be able to fit 4-5 pouches in one envelope, just ensure that the pouches are not stacked and the lids remain on. This is important as if the detergent leaks it will not make it back to our facility.




Is rank made in Canada?


You bet eh!
rank is proudly made and owned in Canada




What is the return refund policy?


rank has a 100% money back guarantee. If you are not happy with your product, send back your product and we will arrange for a refund on the return of your purchase.





Shipping

Is shipping free?


rank is a Calgary Alberta based company and will always be shipped for free with the city limits. To be elidgable for free shipping you must place an order over $50. If it is under the $50 limit shipping fees will be adjusted based on your location and subject to Canada Post zoning premiums. We try to provide the fastest and cheapest shipping options possible and your order may be placed with another courier to save on time and money. To avoid the shipping premium, you can increase your order quantity, and reduce your order freequency, so there is enough in the cart to qualify for free shipping.

We will be offering new items to be added to the cart to qualify for free shipping.




How long will my order take?


Shipping times will vary dependant on your location, and shipping service. Orders placed within the Calgary city limits typically take 1-3 days to ship, orders across Canada typically take 3-5 business days, and shipping over the border is between 3-7 business days. Expidited shipping usually arrives 1-3 days faster.





Plans & Subscriptions

What do you do with my data?


We take privacy ver seriously and will never share your data with a third parties.

Our transactions are completed through a company called PayPal through their online payments portal. We do not have access to your credit card details.